Policy Disclaimers & Returns
CHARTS
Chart service orders are not refundable and take between 24-72 (usually closer to 24) hours to deliver. However, if we have made an error in entering the birth data and/or chart specifications, Patricia Tate ~ Willow Grace will correct the error at no further charge to you. Name, Date of birth, Time, and place of birth as required for basic chart services. If No time is given NOON will be used. If this is not your correct birth time a new chart will need to be ordered. If you make an error in relaying the birth data and/or chart specifications to us, you will be charged for our re-doing the calculations or report. I do not supply replacement charts. If an additional chart is needed, it will need to be ordered.
You assume the responsibility for the selection of the chart calculations or report. Please read the Website descriptions carefully, All calculations and/or interpretations purchased through my chart service department or supplied free of charge are intended for suggestion only.
Refunds for readings will only be provided if I fail to keep the arranged appointment. I will always offer the clearest information available to you during an appointment. I always hope for your full satisfaction with any service and welcome feedback, however refunds will not be available because you did do not like what I have shared with you.
If current place of residence or designated place is not indicated for forecast reports or Solar return reports, is not indicated, I will use place of birth as current place. If Time of Birth is not known or indicated, I will use Noon. If this information is not accurate, you will need to order a new chart and provide all needed information.
Patricia Tate ~ Willow Grace assumes no liability for any decisions made based on output from my programs, chart report services or free chart services. In no event will Patricia Tate ~ Willow Grace be liable to you or any party for any damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of the information provided to you in one of our paid or free services
Synastry Charts
In order to use another person’s (over 18 years old) birth information, you must have expressed permission to share that with me. I will not use another person’s information without consent. For person’s under 18 and in your guardianship, charts can be created.
Important notes about email compatibility with my ‘Email’ reports :
My emailed reports come in an attractive and printable PDF format. As soon as your credit card is authorized, your report will be worked, and delivered with the date of appointment for delivery. After emailing, depending on the speed of your email server it should take somewhere from 5 minutes to 72 hours to receive your report. If you don’t receive it, please first check your spam mail folder if you have one. If it’s not there send me an email and let me know you didn’t receive your report and if possible provide an alternative email address for us to send it to. I will find a way to get it to you. .If you have very restrictive spam filters and Child Safety filters, then please turn them down or off or add Patricia Tate ~ Willow Grace Mystik to your address book / whitelist.
AI Use Policy & Content Integrity Guidelines
Willow Grace Astrology / Willow Grace Mystik
At Willow Grace Astrology, the teachings, interpretations, writings, videos, classes, workshops, reports, and spiritual guidance shared through this website reflect years of study, practice, lived experience, and direct engagement with astrology, tarot, spiritual growth, and personal development.
AI tools may be used selectively to support the business side of this work, including brainstorming, editing, organizing content, refining communication, creating marketing structure, and improving clarity. However, the core astrological insight, spiritual perspective, client guidance, teaching frameworks, and interpretive voice come from Patricia Tate’s own training, experience, and practice.
AI Is a Tool, Not the Source of the Work
AI can be helpful for organizing ideas, improving readability, creating outlines, or refining written communication. But astrology requires discernment, synthesis, intuition, symbolic understanding, and ethical responsibility. These are human skills that cannot be replaced by AI-generated content.
Astrological interpretation involves more than combining keywords. A chart, transit, or spiritual cycle must be understood through context, timing, lived experience, and compassionate interpretation. For this reason, AI is not used as a substitute for Patricia’s personal astrological guidance, intuitive process, or professional judgment.
Protection of Original Content
All written materials, videos, workbooks, PDFs, astrology reports, class materials, workshop content, meditations, spiritual teachings, and other resources created by Willow Grace Astrology / Willow Grace Mystik are original intellectual property and are protected by copyright.
You may not copy, reproduce, distribute, upload, sell, republish, or enter any portion of this material into an AI program, chatbot, large language model, content generator, or other external platform without written permission.
This includes, but is not limited to:
Course materials
Workshop handouts
Astrology reports
Patreon content
PDF guides
Video transcripts
Meditations
Email content
Written teachings
Client materials
Tarot or astrology interpretations
Even when an AI platform appears private, uploading copyrighted material into an outside system may violate the rights of the original creator. Please respect the time, energy, study, and spiritual care that goes into this work.
Personal Use Only
Materials purchased, downloaded, or received through Willow Grace Astrology / Willow Grace Mystik are intended for your personal use only unless otherwise stated in writing.
You are welcome to use the teachings for your own reflection, spiritual growth, journaling, and personal understanding. You may not present this material as your own, use it to create derivative products, share it publicly, or use it to train or prompt AI-generated content.
Ethical Use of Astrology and AI
Astrology is a meaningful symbolic practice. When used with care, it can support self-awareness, emotional insight, healing, and personal growth. When used carelessly, it can become misleading, overly generalized, or disconnected from the depth of the person or situation being explored.
AI-generated astrology can sound convincing while still being inaccurate, incomplete, or lacking proper context. For that reason, all astrology shared through Willow Grace Astrology is guided by human interpretation, personal discernment, and ethical responsibility.
Appropriate Uses of AI
AI may be used appropriately for:
Organizing your personal astrology notes
Creating flashcards for your own study
Drafting journal prompts for reflection
Proofreading your own writing
Editing content you have already written
Creating personal study outlines
Organizing your thoughts after a reading or class
Drafting questions to bring into a consultation
Supporting your own learning process without copying or misusing protected material
AI should not be used to copy, reproduce, replace, or redistribute Willow Grace Astrology’s original teachings, reports, written materials, or spiritual guidance.
Integrity Matters
This work is rooted in trust. Whether you are receiving a reading, learning astrology, attending a workshop, or engaging with spiritual content, integrity matters.
Please honor the originality of this work, the sacred nature of spiritual teaching, and the responsibility that comes with using astrology as a tool for insight and healing.
If you have questions about how you may use any Willow Grace Astrology / Willow Grace Mystik material, please contact us directly before sharing, reproducing, or using the content in another format.
Gift Certificates
All of my gift certificates have expiration dates. By purchasing a gift certificate, you acknowledge the information and agree to book your appointment before your certificate expires AND that you have read and understand the Policies and FAQ pages. No expired certificates will be honored.
Appointments and Classes
There is a 48 hour cancellation policy: ALSO I will contact you based on your chosen method (you choose this at checkout). If by phone the call will come from a 330 area code.
If you cancel an appointment less than 48 hrs in advance or do not show up for your appointment via the method you choose to be reached at (you do this when checking out), you will be charged the full fee for your scheduled appointment. This means if I call or try to connect and you do not answer, you will still be charged. A new paid appointment will need to be scheduled. When you cancel 48 hours in advance or more there is no fee for the reading. Unless a session is not preformed or canceled in time, I do not provide Refunds. Same Day Appointments are charged in full and are NOT refundable.
Recordings
You assume the responsibility for recording your session, on your device, to keep for your personal records. We do not record the session.
Elemental Wisdom Deck
All sales are final. By purchasing an Elemental Wisdom deck, you acknowledge the information and agree that you have read and understand the Policies and FAQ pages. Once you purchase your Elemental Wisdom deck, you will not be able to return that item for a refund. We do offer an exchange. You can return and exchange the deck if it is damaged during shipping. You will need to return the original deck.